Privacy Policy

Effective Date: 31 May 2025

1. Who We Are

This website is operated by Kyle Buzzell, a Rational Emotive Behavior Therapy (REBT) coach based in Helsinki, Finland. For any privacy-related inquiries, please contact:

  • Email: kyle@kylebuzzell.com

2. What Personal Data We Collect

We collect and process the following personal data:

  • Contact Information: Name and email address, collected when you schedule a complimentary session or reach out via the contact form.

  • Additional Information: Any other information you voluntarily provide in the "Additional information" field.

  • Chatbot Interactions: Messages and information you provide when interacting with our AI-powered chatbot.

We do not collect sensitive personal data (e.g., health information) through the website. Any sensitive information shared during coaching sessions is handled separately and confidentially.

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

  • To Respond to Inquiries: To communicate with you regarding your inquiries or requests.

  • To Schedule Sessions: To arrange and confirm coaching sessions.

  • To Provide Coaching Services: To deliver personalized coaching services.

  • To Improve User Experience: To enhance the functionality and user experience of our website and chatbot.

The legal basis for processing your data is your consent, which you provide when submitting your information through the website or interacting with the chatbot.

4. Data Sharing and Transfers

We do not share your personal data with third parties, except as necessary to provide our services or as required by law. Specifically:

  • Chatbase: Our AI-powered chatbot is provided by Chatbase. When you interact with the chatbot, your messages may be processed and stored by Chatbase. Chatbase's processing of your data is governed by their own privacy policy, which can be found at https://www.chatbase.co/privacy.

We do not transfer your data outside the European Economic Area (EEA), except as necessary for the operation of the chatbot service, which may involve processing by Chatbase on servers located outside the EEA.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: You can request access to your personal data.

  • Rectification: You can request correction of inaccurate or incomplete data.

  • Erasure: You can request deletion of your data.

  • Restriction: You can request restriction of processing.

  • Data Portability: You can request transfer of your data to another service provider.

  • Objection: You can object to the processing of your data.

To exercise any of these rights, please contact us using the contact information provided above.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

8. Cookies

Our website does not use cookies or similar tracking technologies.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.